You Get What You Pay For

You Get What You Pay For

By Brenda Tassava Medina, CVPM, CVJ, MVLCE “You’re looking for 5-star employees, yet you’re still paying for basic economy. If you want first class teams, then it’s time to upgrade your pay rates and change everyone’s expectations.” What Matters to Employees? What...
Having a Violence in the Workplace Policy

Having a Violence in the Workplace Policy

By Carol Hurst, LVT, CVPM, CVJ Workplace violence a subject that I hate to have to write about. It is one of those scenarios that you hate to have to acknowledge. However, it is past time to have a plan in place that will help to keep our staff as prepared as...
My Favorite Types of Interview Questions

My Favorite Types of Interview Questions

By Carol Hurst, LVT, CVPM, CVJ The interview process is a vital step in selecting a quality candidate. Often, interview questions are too cookie-cutter and don’t really hit at the meat of what you are trying to learn from a candidate, which is – will they be a good...