Welcome to VetSupport: Your partner in achieving happy teams and healthy practices. We are a company dedicated to supporting veterinarians and their support staff teams through consulting and advising services, staff training and online education, and data-driven practice management support and training.
Brenda Tassava Medina, CVPM, CVJ, VLCE
Director of VetSupport
Brenda Tassava Medina is a practice management specialist and the founder of VetSupport, which she created in direct response to supporting the unique needs of veterinary hospitals. She believes strongly in the power of collaborative problem-solving to create data-driven, efficient, interactive, and engaging solutions for veterinary practice teams. Brenda is a certified veterinary practice manager, a certified veterinary journalist, and a master certified vegan lifestyle coach and educator.
Brenda lives in the Savannah, GA area with her husband, Jose’ Luis and son, Jacob.
Brandon Hess, CVPM, CCFP
VetSupport Specialist
Brandon Hess spent over 10 years in the management trenches, first as a companion animal veterinary hospital manager and since 2014, as the manager of a large specialty practice in Ohio (2016 AAHA Specialty Practice of the Year). From 2016-2021 Brandon was a full-time Associate Consulting with VetSupport focusing on many aspects of practice management, with a focus on employee wellness topics such as: compassion fatigue, burnout, work-life balance and suicide awareness.
Brandon majored in psychology, and before joining the veterinary world he held leadership positions in multiple athletics organizations. His veterinary business focus is leadership development, communication strategy, conflict resolution and human resources. Brandon brings this diverse experience and unique perspective on leadership and training techniques to all of his work today.
Brandon lives in Liberty Township, Ohio with his wife (RVT), 2 dogs, 3 cats and ball python.
Carol Hurst, LVT, CVPM, CVJ, CCFP
VetSupport Specialist
Carol is proud of her LVT roots, having obtained her credentialing in 2005 – straight out of high school. She understands the dynamics of practice leadership as she was thrust into a management role after being on the floor for 2 years – with very little preparation. It turned out that she loved affecting positive change within the practice and went on to manage for 12 years.
One of her passions is giving back to the veterinary community and she has done so by writing medical and leadership articles, and serving as Vice-President and then President of her local manager group. One of her driving forces is helping others in leadership with all of the tips and tricks that she has learned along the way. This has played a big part in the various forms of credentialing she’s earned over the years. It also led her to join the Patterson University team as an instructor for a time as well as co-owning her own company where she could exercise these skills before joining the VetSupport team full-time. She shares her home with her husband, her 3-legged Boxer – Tripp and her “fur-less” toddler, Rowyn.
Jesi Peck, CCFP
Executive Assistant and Team Case Manager
Jesi has been working in the veterinary industry since she was 16 years old – first as a child care provider at a local veterinary clinic and then as the Executive Assistant for VetSupport, where she became a Certified Compassion Fatigue Professional in 2020.
She is currently enrolled in the Veterinary Human Support Certificate Program through the School of Social Work at the University of Tennessee. Jesi hopes to use the knowledge gained throughout this program to better support veterinary staff in navigating their well-being.
Jesi lives in Vancouver, Washington with her husband, dog, cat and leopard gecko.